Factory Resetting and Reconfiguring Your Smart Plug You’ll need to make sure yours is set to the 2.4GHz channel in order to connect to the smart plug.Īs both smart plugs and Wi-Fi routers only have a certain range, you may also want to try either using a plug socket closer to the router or moving the router closer to the plug. This means they have both 2.4GHz and 5GHz bands. Some lower-end Wi-Fi routers only have the 2,4GHz band, but the more advanced ones are dual-band. It’s also important to note that smart devices only use the 2.4GHz bandwidth channel. In fact, even if you have a strong Wi-Fi signal, it’s still worth resetting your router to force a connection with the smart plug. Try resetting your router, as that can normally solve a slow network connection. If your Wi-Fi is struggling to keep up, there’s your answer.ĭon’t give up, though, folks. Test the connection by using some data-heavy applications on your computer or phone. That’s why my number one suggestion is to have a closer look at your router. ![]() ![]() Troubleshooting Your Wi-Fi and Checking Bandwidthīelieve it or not, when you can’t get your smart plug to play nice and link up with the rest of the gang, it’s most commonly due to problems with your Wi-Fi signal rather than the plug itself. On the contrary, your connectivity conundrum can normally be diagnosed and remedied by one of these four simple fixes. Gosund smart plugs are renowned for their reliability, so the good news is that if you’re having connection problems, it’s not usually symptomatic of a serious issue. How To Fix Smart Gosund Smart Plug Connectivity Issues
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